The Senior Business Analyst is a customer-centric role, supporting the production and value-driven relationship between Chainbridge Solutions and its customers. The BA’s role is to elicit, analyze, specify, and validate the business needs of project sponsors and stakeholders. This includes interviewing stakeholders for gathering and compiling detailed user requirements and developing business process flows to convey to development teams throughout the project lifecycle. This position requires leadership, business, and technical competencies and the ability to apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables fully satisfy business needs. Remote work is available.

Key Areas of Responsibility

  • Serves as liaison between technology and business end-users
  • Formulates, defines and verifies business cases as well as business and solutions requirements based on both business and user needs
  • Verifies solution’s alignment with requirements
  • Works with Delivery teams to drive alignment of solutions with business strategies and business capability requirements
  • Translates conceptual user needs into functional business requirements in a clear manner to development teams
  • Conducts reviews to ensure that requirement specifications are correctly interpreted
  • Communicates changes, enhancements, and modifications to project managers, sponsors, and other stakeholders
  • Consults with customers to develop process flows reflecting business process requirements
  • Requirements and issues management leveraging tools such as JIRA
  • Formulates, documents, and verifies user stories, acceptance criteria, process flows, and mockups
  • Elicits requirements from stakeholders. Translates, simplifies, and analyzes the feasibility of requirements to promote business process and solution design efficiency
  • Ensures requirements align with what is delivered from technology
  • Plays a key role in UAT efforts
  • Supports the development of release notes, user guides, training materials, etc.
  • Participates in the implementation, and provides post-implementation support
  • Remote work option available

Required Basic Qualifications

  • Ability to obtain high-level Public Trust
  • Bachelor’s degree required
  • 8+ years of relevant Information Solutions / IT experience working in all major phases of software implementation projects
  • 7+ years as a Business Analyst including proven experience with business and technical requirements analysis, elicitation, modeling, verification, and prioritization
  • 3+ years of experience in Agile Methodology
  • Diversified experience across multiple business domains and functional areas is preferred
  • Strong communication and presentation skills
  • Demonstrated analytical and problem-solving abilities as well as attention to detail
  • Must possess strong interpersonal and information gathering skills and the ability to relate well to others at all levels throughout the organization
  • Strong organizational skills and ability to multi-task and successfully manage competing/ changing priorities
  • Advanced MS Office skill set to include Excel, PowerPoint, and Visio
  • Fully vaccinated against Covid-19
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