Meet Casey Wilkins: Technical Writer at Chainbridge Solutions.
Casey began working with us in 2017 to support a contract requiring extensive procedure and training documentation. Now in her fourth year at Chainbridge Solutions, Casey’s responsibilities continue to expand. Her work plays a key role across our internal operations and customer community. She is the company go-to when there are technical procedures to be documented training videos to be produced, as well as developing written and graphic content for key proposals. Casey’s creativity and design have been a welcome contribution to our marketing initiatives resulting in fresh and effective company brochures, website content, and ongoing social media presence.
Among her achievements, Casey has improved our training capabilities through the creation of computer-based modules supplementing user guides and instructor-led training courses. Leveraging her video skillset, she has developed tutorials focused on specific solution features and frequently performed tasks effectively guiding new and returning users to best leverage solution functionality to accomplish their work.
Casey also plays a key role in the maintenance of our CMMI-appraised and ISO-certified quality assurance frameworks by ensuring well defined procedures, tools, and standards are effectively implemented and useful across all our software development projects. Her efforts help make our work consistent, efficient, and effective through a continuous improvement process.
“Effective communication can take different shapes for different projects and working at Chainbridge Solutions has given me several opportunities to obtain and apply new skills, advance in existing ones, and become a more well-rounded writer and designer.” – Casey Wilkins
Casey maintains an active collaboration across all our teams of developers, testers, business analysts, and senior management. Her involvement ensures a comprehensive understanding of the company’s ever–expanding products, services, goals, and objectives. Being hands-on results in her ability to incorporate this ongoing evolution of the company’s capabilities back through various technical and creative assets.
“Having worked with the people here, I appreciate how invested they are in each other as individuals and not just coworkers. In a year where I have barely seen anyone outside my own house, I’m still playing D&D online every week with one of my teammates. It’s rewarding to connect and build friendships with the people we spend so much time with working —beyond just the work.” – Casey Wilkins
As a small business, Chainbridge Solutions focuses on hiring talented people with a drive to add value, learn, and solve problems — building a community of genuine, motivated team members. Casey is an integral part of that Chainbridge Solutions team. Casey has taken opportunities for working across all aspects of the business and created successes from them. We are proud to see the growth Casey has achieved and excited for what she does to improve Chainbridge Solutions and herself in the future.
About Chainbridge Solutions
Chainbridge Solutions Inc. is an SBA 8(a) certified, woman-owned small business, building automated workflow solutions for the Federal Government and private sector with the use of Low Code Application Platforms. Chainbridge Solutions specializes in legacy application modernization through an agile methodology focused on human-centric design, strong customer engagement, and rapid delivery of results through an iterative approach. Chainbridge Solutions brings strong expertise in the Human Capital, Personnel Security, and Investigative domains. Leveraging emerging technologies such as machine learning and robotic process automation, Chainbridge Solutions delivers smart, measurable, innovative solutions that offer business automation, optimized workflow, improved customer experiences, and overall cost savings and efficiencies.