The 2024 GovAI Summit offered a powerful reminder of the complexities and opportunities AI brings to the public sector. Across discussions, a few key themes emerged that reinforced what we at Chainbridge Solutions see every day in our work: the importance of governance, impactful use cases, and thoughtful tool selection.
Governance and Ethical AI
Balancing the power of generative AI (GenAI) tools with regulatory compliance and societal values is challenging but essential. Building trust in public sector AI solutions requires strong governance frameworks from the outset, ensuring transparency, accountability, and ethical alignment.
Use Cases That Deliver Measurable Impact
For government organizations, it’s critical to focus on AI use cases that align with strategic goals and offer measurable benefits. Whether tied directly to the agency’s mission or aimed at increasing efficiency and reducing costs, starting small and scaling up allows teams to refine what works and achieve long-term success.
Purpose-Driven Selection of Large Language Models (LLMs)
Carefully selecting LLMs tailored to specific needs minimizes costs and maximizes value. Differentiating between challenges requiring 100% accuracy versus those tolerating 85% accuracy enables flexible solutions that align with mission priorities.
While the public sector is still in the early stages of AI adoption, the benefits are increasingly clear. At Chainbridge Solutions, we see our role as helping to mature the ecosystem so that costs remain reasonable and customers fully understand how these tools can advance their mission. With the right approach, the public sector can unlock the true potential of AI to drive meaningful transformation.