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The Federal Manager and HR Relationship
In our May 28th Federal HR Workforce blog post about Federal HR workforce transformation, we said the operational model wasn’t the problem. The focus should be adding new tools to the
Using Journey Mapping to Transform Workflow
Within the world of Design Thinking, one of the most effective understanding tools we use when working with a customer project that deals with workflows and sequencing is Journey Mapping.
Federal HR Workforce
Recently, the US Merit Systems Protection Board (MSPB) published a Research Brief titled “The State of the Federal HR Workforce: Changes and Challenges”[1]. The brief walks through the transformation of
Delivering Customer Value by Design
Effective customer engagements and corresponding business growth is a result of good design. Integrating Design Thinking with our mature Agile approach, Chainbridge Solutions’ execution and service delivery is guided by
ServiceNow Human Resources Service Delivery (HRSD) – Much More than Service Management
While HRSD is relatively new, the ServiceNow IT Service Management (ITSM) product and workflows are fairly mature, having been in the market since nearly the start of the company. Both
Machine Learning: Data, Insight, Action
Machine Learning comprises a variety of techniques allowing applications to automate business decisions and continuously improve performance, without requiring explicit instructions. Historical data is used to train a model for
Using Robotic Process Automation (RPA) to Share Data
How can legacy systems share data with your modern applications? Using Robotic Process Automation (RPA), we show you how. Our customers are constantly working with legacy systems that defy
Agile @ Chainbridge Solutions – Quick, Consistent Value Delivered to Your Team
The Benefits of Agile Agile Development presents several benefits to our customers including better stakeholder engagement, lower risk, and more predictable outcomes. Among the primary benefits of agile development is
Build Quick-to-Deploy Case Management Systems – Without Sacrificing Quality
What is Commercial-off-the-Shelf software? Commercial-off-the-shelf (COTS) software is an immediate, low-code, configurable solution to addressing your organization’s business needs. It uses a standardized framework of functionality for application development
Making the Case for a Background Investigations and Personnel Security Case Management System
The Challenge In October 2019 the authority to conduct investigations was transitioned to the newly formed Defense Counterintelligence & Security Agency (DCSA). The DCSA is now responsible for conducting 90%