Now more than ever, agencies and companies need to have a secure, enabled, and ready workforce. BRIDGESECURE, built on the ServiceNow Platform, is a full-featured personnel security and background investigation case management system built for the federal government and government contractors.

A modern, streamlined personnel security case management system for Federal Agencies and government contractors.

View our latest BRIDGESECURE video

Key Features

  • Case Management data tracking
  • Pre-Configured:
    • Workflows using Workflow Configuration tool
    • Roles, system permissions, and data permissions
    • Automatic Email Notifications
    • Ad-hoc Notification Templates
  • Front End Portal
  • Automated Record Checks and Pre-Screening (Fingerprint Checks and PIPS/CVS)
  • User-Friendly Portal for Self-Reporting Events (SEAD 3)

  • Investigative Workflow covering Intake, Pre-Screening, Investigation, Adjudication and Continuous Evaluation
  • Full Case Life-cycle workflow for all types of applicants
  • System integrations ready for all major data sources including eQIP, eDelivery, OPM portal
  • Intuitive User Dashboards
  • Automated correspondence for easy and quick communication to HR, Leadership and the applicant

System Specifications

  • System Requirements: ServiceNow New York release or higher
  • Language: English